Termini e Condizioni

1. Definitions

• "Business Customer" — any business or professional that registers to use a BettterMenu product.
• "Consumer" — a natural person acting for purposes outside their professional or commercial activity.
• "Guest" — any person who accesses published content (e.g. a digital menu) without an account.
• "Platform" — BettterMenu's software products, currently including Avaara (avaara.de).
• "Customer Content" — all menus, dishes, descriptions, prices, and images uploaded by a Business Customer.
• "AI Output" — any suggestion or extraction generated by AI features within the Platform (e.g. menu OCR, allergen suggestions).

2. Accounts & Responsibilities

2.1 When you register, you must provide accurate information. You are responsible for keeping your account credentials secure.

2.2 Food Operator Responsibility. If you operate a food, catering, hospitality, or restaurant business, you remain the sole responsible Food Business Operator under Article 8 of EU Food Information Regulation No 1169/2011 (LMIV) and national implementing laws. You bear sole civil and criminal liability for the accuracy, completeness, and legal compliance of all food information published through the Platform (specifically allergen disclosures, additives, ingredient lists, origin declarations, and pricing). BettterMenu provides technical software infrastructure only and does not perform any audits, checks, or validations of your menu data.

2.3 AI-Assisted Features and Suggestions. All AI-powered features of the Platform (including automated OCR text extraction from uploaded menus, recognition/mapping of allergens and additives, and automated translations) generate **non-binding drafts and suggestions for your review only**. These AI outputs do not constitute guaranteed properties, legal or health advice, or certified declarations. You are contractually obligated to **manually review, verify, and actively approve each individual suggestion** before it is published. BettterMenu disclaims all liability for incorrect, incomplete, or misleading information suggested by AI features and subsequently published by the Business Customer.

2.4 Prohibited Uses. You may not use the Platform to publish unlawful content, infringe third-party intellectual property, scrape or reverse-engineer the Platform, or attempt to bypass security measures.

3. Pricing & Billing

3.1 Certain features require a paid subscription. Prices are communicated during onboarding and billed in advance on a monthly or annual cycle. All payments are processed through Mollie B.V. (a licensed European payment provider). BettterMenu does not store payment card details.

3.2 VAT. Stated prices are exclusive of VAT. Business Customers with a valid EU VAT ID benefit from the reverse charge mechanism (0% VAT on invoice; self-account in your country). Consumers pay VAT at the applicable rate for their country, calculated at checkout.

3.3 Cancellation. Monthly subscriptions may be cancelled at any time; access continues until the end of the paid period. Annual subscriptions for Business Customers are non-refundable. Consumer annual subscriptions are subject to the statutory withdrawal right in section 4.

4. Consumer Withdrawal Right (Widerrufsrecht)

This section applies only to Consumers (§ 13 BGB). If you are a Consumer, you have the right to withdraw from your subscription contract within 14 days of signing up, without giving a reason. To withdraw, contact us at contact@betttermenu.com with a clear statement. If you withdraw, we will refund any payment received within 14 days.

5. Intellectual Property

BettterMenu retains ownership of the Platform, all code, algorithms, designs, and the AVAARA and BettterMenu trademarks. Business Customers retain ownership of their Customer Content and grant BettterMenu a limited licence to host and display it for the purpose of providing the service.

6. Liability

The Platform is provided "as is". BettterMenu does not warrant uninterrupted availability or error-free operation. BettterMenu is not liable for health incidents, allergic reactions, or regulatory penalties arising from Customer Content published through the Platform. For Business Customers, BettterMenu's total aggregate liability is capped at the fees paid in the 12 months preceding the event giving rise to the claim.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Estonia. For Business Customers, the competent courts in Tallinn, Estonia, have jurisdiction. For EU Consumers, mandatory consumer protections of your country of habitual residence apply and local court jurisdiction is preserved.

8. Changes to these Terms

We may update these Terms. Material changes will be notified to Business Customers at least 6 weeks in advance by email. Continued use after the effective date constitutes acceptance. Consumers will be notified in accordance with applicable statutory requirements.

9. Contact

For any questions about these Terms, contact contact@betttermenu.com or write to BettterMenu OÜ, Emdenzeile 4, 13585 Berlin, Germany.